Delivery Information

 

General Shipping Information

Shipping Options
The options available to you will display once you have entered the delivery address on your order.

Not all of these options are available to every "Ship-To" address due to heat or availability.
 

Parcel Ground
Parcel 3 Day
Parcel 2nd Day Air
Parcel Next Day Air Saver
 

Note:  Prices quoted via our website are generated from a tool offered by our ecommerce provider using the quoted prices from United Parcel Service.  Actual carrier of goods may be subject to change without notice at the discretion of My Chocolate Affair.  Service level, days in transit, and pricing will remain the same as quoted at the time of checkout.


Business Days
A "Business Day" is considered Monday-Friday excluding holidays. Saturday and Sunday are not considered "Business Days."


Days in Transit
"Days in Transit" does not include the day your order is placed. To calculate "Days in Transit" count starting from the day after your order is placed. 

    
Example:  If you place your order before Noon (12:00pm CST) on Monday,
                        and the shipping option you choose is "2nd Day Air,"

                        you can expect your order to arrive on Wednesday.


General Information
Shipping and handling charges are calculated per ship-to-address. In some cases, items ordered together are not necessarily shipped in the same box. We do not determine what time a parcel carrier will make your delivery. Scheduled delivery can be arranged on a case by case basis. Please call (916) 225-3773 to arrange delivery.  There is a fee for this service.
 

Shipping Delays
Your order may be delayed for the following reasons, to which you will be notified via email:

Shipping Times
We make every effort to ship your order within 24-48 hours (excluding weekends and holidays) when warm weather shipping policies are not in effect.  Under normal conditions:

Saturday Delivery
This service is available in limited areas for an additional fee. To see if your delivery area qualifies, call us toll-free at (916) 225-3773.

Shipping Restrictions
Due to our strict quality standards, we are not able to ship outside the United States, to P.O. boxes, or to APO/FPO addresses at this time. We are sorry for the inconvenience, but we are unable to guarantee that our products will arrive in a timely fashion or in excellent condition when shipped to P.O. boxes or internationally. Please call (916) 225-3773 or email info@mychocolateaffair.com  for information on shipments to Alaska or Hawaii.
 

Warm Weather Shipping 
Due to the perishable nature of our products, the following warm weather shipping policies are applicable during spring and summer and/or to warm weather destinations as applicable throughout the year (temperatures greater than 72 degrees).